As executives in the technology space well know, running software, hardware and technology service businesses presents unique management challenges. On one hand, new markets and competitors continue to emerge, driven by innovation around seven general themes:

• IT architecture shifts (e.g. "thin" client, peer-to-peer, virtualized resources)
• Emergence of new computing and communication platforms (e.g. smartphones)
• Pure technical innovation (e.g. public key encryption, page rank algorithms, ATM switching)
• New business models (e.g. software as a service, ad-sponsored search)
• Emergence of new ways to communicate (e.g. IM, SMS, VoIP)
• "Accessory" opportunities created in the wake of platform success, such as platform specific utilities
• New applications generated by business processes or consumer activities shifting to IT-supported models (e.g. service parts logistics)

The examples change every year - and in some industries more frequently - but the themes are perennial, and change is constant. In general though, the new supplements rather than supplants the old, resulting in an increasingly complex landscape.

In parallel to this continued innovation, many "older" swaths of the high-tech industry are maturing, following the same classic patterns seen in other industries:

• Increasing competitor concentration
• More incremental product innovation
• Increasing customer segment specialization
• Globalization
• Migration to lower-cost channels
• (De)regulation
• Architectural, platform, format and business model shifts
• Growing role of private equity firms in restructuring industry segments facing growth challenges

We have worked with clients in computer software and hardware, semiconductor, IT services, storage, components and peripherals segments. Our experience extends across the globe.

Vertigo Group helps companies in all stages of industry and life cycles. We help:

• Market leaders think through how acquisitions, adjacency moves, refined customer segmentation, improved salesforce effectiveness, strategic sourcing and cost reduction efforts can help them maintain, or even increase, their advantage.
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• Companies who have hit a speed bump find defensible niches, overhaul their cost structure, think through and execute potential changes in capital structure.
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• Emerging players continue their trajectory by helping them to scale their organizations and processes to the increased complexity of their market participation.
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• Private equity portfolio companies align strategic imperatives with their new owners, develop and implement plans to improve operational performance.

Vertigo Group consulting professionals are dedicated to delivering what our clients have come to expect: innovative, market- relevant and industrialized technology consulting solutions that drive high performance. We deliver all the solutions that an organization might need to positively impact business outcomes, from developing an IT strategy to solutions for optimizing the IT infrastructure and applications. And we help clients to put a premium on the improvements that will have the most impact. For example, some of our solutions help clients to:

Align IT strategy to business value.

We have deep experience in helping organizations get much more business value from their IT spend. With Accenture Technology Consulting, we bring a boardroom perspective to IT. We focus the conversation on better business value and performance. We pay special attention to improving IT governance and getting the most out of IT investments. And we bridge the gap between the CEO’s expectations and the CIO’s realities.

Build an enterprise architecture “blueprint.”

We assemble all the pieces so our clients can more easily select, install, run, and refresh the technologies that underpin their businesses. The goal: to help clients establish an agile architecture and a seamless operating environment.

Improve IT processes.

We help our clients to assess the effectiveness of their processes and people across both "build" and "run" and then to improve both the development lifecycle and service delivery. Our goal is to help them meet performance expectations and improve the experiences of their customers.

Standardize, consolidate and virtualize their infrastructures.

We know exactly what it takes to transform data center infrastructures and operations. We help clients cut complexity by centralizing data centers, rationalizing and virtualizing servers, implementing tiered and virtualized storage, and delivering crucial capabilities such as automated provisioning, predictive operations and business service management.

Consolidate and transform their networks.

With deep skills and insights in mobile and wireless technologies and applications, we know how to translate business objectives into networking solutions that galvanize corporate performance. We work with our clients to create networking capabilities that not only reduce costs, but also infuse the operating environment to support converged voice, data and video capabilities.

Make the most of workplace technologies and collaboration tools.

From desktop transformations to unified communications, we help clients use IT to automate common workplace activities, reshape work processes and establish personalized computing environments. Putting it another way, our solutions drive big improvements in workforce productivity and operational efficiency.

Improve security.

We come with a straightforward approach to information and network security. Our solutions help decrease business risks and costs while boosting productivity, system availability and interactions among employees, business partners and customers.

Renew their legacy applications.

Vertigo Group helps clients get more value from their existing applications. After we’ve done our work, clients find their applications are more interoperable and far more flexible. Regardless of the IT solution we deliver, we stay focused on positioning IT as a strategic asset that supports the business strategy, delivers business value and enables high performance.

Vertigo Group consulting is uniquely geared to bridge the gap between an organization’s existing IT capabilities and its vision for high performance. We have:

• A proven track record. Vertigo Group has more than 10 years’ experience of successfully delivering large-scale IT transformation projects.
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• The right resources. Drawn from all technology practice areas, our professionals bring deep experience, an understanding of business systems and an innovative approach that mitigates risk and keeps costs manageable.
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• A holistic approach. Yes we focus on solving IT problems, but in order to create more complete solutions and positively impact business outcomes, we incorporate strategy, technologies, processes, people, IT operations and governance. By analyzing improvement opportunities across the IT landscape, we help clients implement solutions that will deliver benefits for years to come.
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• Deep technical know-how. We’re not generalists. Our professionals bring deep technology consulting skills, proven methodologies and insights that collectively help our clients hit their cost and performance goals.

• Aviation & Aerospace
• Education
• Financial Services
• Healthcare
• Retail
• Services
• Real Estate
• Technology
• Telecommunications