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Change Management

Despite all of the articles and books on the topic, companies today are no more effective at delivering on large-scale change initiatives than they were 20 years ago.

At the heart of the problem - failure to realize that change is neither free nor easy. If not properly budgeted and resourced, a change program can grind to a halt. Furthermore, turning breakthrough ideas into action requires difficult decisions, which leadership teams may be unprepared to confront. Finally, the one-size-fits-all approach companies often take rarely yields the expected results. To succeed, change management efforts must be targeted to only the most valuable strategies and tactics.

But companies that under-invest in change management are turning their backs on the impressive rewards that result from stellar execution. Change management done right can yield a remarkably high return on investment. The $10 million a year it might take to drive superior results instead of average results can be worth hundreds of millions to the bottom line of a large corporation.

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